Question 1

How do I set up my first loyalty card?

Accepted Answer

Sign up for Kyro, choose your card type (punch, reward, cashback, or discount), customize the design, and share the QR code with your customers. Setup takes less than 24 hours.

Question 2

How do customers add the card to their wallet?

Accepted Answer

Customers scan your QR code or tap a link. The card is added to Apple Wallet or Google Wallet in 2 taps. No app download required.

Question 3

How do I send push notifications?

Accepted Answer

From your Kyro dashboard, go to Campaigns, write your message, select your audience, and send. Notifications are delivered instantly to customers' lock screens at no cost.

Question 4

Can I customize the card design?

Accepted Answer

Yes. You can customize colors, logo, banner image, text fields, and barcode type. Your card matches your brand identity.

Question 5

How do I track customer visits and analytics?

Accepted Answer

Your Kyro dashboard shows real-time analytics: total customers, visit frequency, redemption rates, and revenue impact. All data is collected automatically when customers use their card.

How can we help?

Getting started

Customer management

Notifications

Analytics & insights

Billing & account

Integrations